What We Do

Kramer Health Care Consulting helps leaders find solutions to difficult problems. Common issues that we help our clients solve include:

"This is really complex; I can't figure it all out"

Kramer Health Care Consulting can analyze complex problems to bring clarity and help you to sort through the tangle of issues. Many problems have multiple layers and dimensions. For example, a hospital billing compliance problem is seldom due to a simple breakdown in business processes or auditing; the organization's culture, management style and governance structures can have a major impact. We use quantitative analysis and qualitative assessment to integrate all the information about a particular problem. We also can help you to develop solutions, design decision criteria, evaluate options and make key strategic decisions.

"I don't have the information I need."

We can be a source of information and help you to get the facts -- quickly and clearly. We have access to and familiarity with:

• Historical data and forecasts of costs, utilization, and market trends
• Management best practices
• Policy developments and the regulatory environment

"I need to build bridges with other organizations and groups."

We can help you to build relationships and lines of communication. Making progress often depends on effective collaboration. This requires a foundation of trust and clear communication. We can serve as a liaison to other organizations and help to build coalitions for effective action.

"I’m having a hard time seeing this from a different perspective."

We can help you to gain a multi-stakeholder perspective. We understand and have relationships with most of the major stakeholders in the health care system: hospitals, physicians, insurers, regulators, employers, labor and consumers. We can provide an "inside/outside" perspective as someone who understands your organization but can also see it through the eyes of others.

"I need to send a clear message about our plan and its rationale."

We can help you to frame issues and get your message out clearly and concisely.

"I need to get this group to make a decision."

We can facilitate a group process to find common ground, reach consensus and take action.